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Vertical & Industry Insight
104 results
of 10
Contributor: Global SSON Industry Report
Posted: 04/18/2018
SSON Global Industry Report 2018
Technology is redefining what’s possible: automation-driven performance, expansion of scope, and digital innovations Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 03/21/2018
Shared Services & Outsourcing Network
In this exclusive report, you will discover the biggest trends and explore how organisations across Europe are evolving and approaching the biggest shift ever in business services operations. Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 03/19/2018
Shared Services & Outsourcing Network
For operational managers tasked with building a strong, integrated services network across the Asia-Pacific region, getting talent right is a key strategic enabler. This is specifically so as operations in the region have been traditionally fragmented, but are now often brought into shared services models via consolidation, to... Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 03/19/2018
Shared Services & Outsourcing Network
Every year, the SSON surveys its global membership to identify trends, initiatives, methodologies and tools that are driving performance forward. This report analyses the responses from Australia and New Zealand specifically. Download the report below to benchmark your shared services centres with the rest of the industry in A/... Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 03/06/2018
Shared Services & Outsourcing Network
SSON Analytics has surveyed leaders of European Shared Services Organisations (SSOs) to dive into the key themes of the upcoming European Shared Services & Outsourcing Week 2018.Flip through the analytics report below to find out more on Millennial Talent, Digital Disruption and Customer Experience in European SSOs.>>> VIEW... Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 03/05/2018
Shared Services & Outsourcing Network
The SSON’s annual state-of-the-industry report highlights the trends underpinning current shifts, identifies the ‘new, improved’ profile of the modern shared services team, and points to how shared services organisations are delivering more value by moving towards knowledge-based work. This report below provides a deep-dive into how these... Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 03/05/2018
What’s In Store for Malaysian Shared Services 2018?
Blending data from the SSON Analytics proprietary database and responses from SSON’s Annual State of Shared Services & Outsourcing Industry Survey 2018, our recent research dives into key themes that include talent and knowledge.Download the infographic below to learn how the Malaysian shared services landscape is like in... Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 02/19/2018
Become a Next Generation Leader
This report shows the vital skills required of the modern day shared services leader and includes first-hand advice from experts in the sector. Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 02/19/2018
Shared Services & Outsourcing Network
This report analyses a blend of proprietary data from the past year to find current trends for Higher Education Shared Services Centers (SSCs) in the US with regards to knowledge based work and automation. Play with the data to answer core questions such as:How much knowledge based work is being performed by Higher Education SSCs across US?What is... Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 02/14/2018
Shared Services & Outsourcing Network
Gain insights from 10 of the most respected GBS leaders as they share their top 10 tips on how to outperform in global service delivery. Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 02/06/2018
Shared Services & Outsourcing Network
Discover the latest trends & cost comparisons in the Middle East with this report by the SSON Analytics Team.It is compiled based on an analysis of the top 5 shared services centre (SSC) cities and top 5 emerging cities in the Middle East region.Download report below. Full Content »
104 results
of 10
Contributor: Emma Beaumont
Posted: 10/26/2017
Emma Beaumont
SSON is hosting SSO Week APAC Digital 2017, a FREE online event for shared services professionals in the APAC region on 12 - 14 Dec 2017, featuring 9 of the ‘best of the best’ speakers and sessions from our flagship Australasian and Asian Shared Services & Outsourcing Weeks held in Sydney and Singapore this year. You can register for Full Video »
Contributor: Barbara Hodge
Posted: 11/14/2012
sson_podcast_img
To read a transcript of this interview, click here What's a hostage negotiator doing at SSON's Australasian conference? Helping you understand how to negotiate your position better, of course! The Intelligent Enterprise - that's what services delivery is all about, and it's all over SSON's Shared Services & Outsourcing Week in Full Podcast »