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Technology/Automation
247 results
of 23
Contributor: Shared Services & Outsourcing Network
Posted: 02/23/2018
Shared Services & Outsourcing Network
Blending Q4 2017 data from 100+ North American Shared Services Centres, this report dives into the key themes of the upcoming 22nd North American Shared Services & Outsourcing Week 2018.Flip through the pages to find out more on the following in North American Shared Services Organizations (SSOs):Millennial Talent Creativity and... Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 02/19/2018
Shared Services & Outsourcing Network
This report analyses a blend of proprietary data from the past year to find current trends for Higher Education Shared Services Centers (SSCs) in the US with regards to knowledge based work and automation. Play with the data to answer core questions such as:How much knowledge based work is being performed by Higher Education SSCs across US?What is... Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 02/19/2018
Shared Services & Outsourcing Network
This visual report offers a snapshot of the Intelligent Automation (IA) landscape in the Nordics region. Blending data from SSON Analytics’ Intelligent Automation Universe (IAU) and SSON’s Annual State of Shared Services & Outsourcing Industry Survey 2018, it provides answers to the following questions:Which companies are... Full Content »
Contributor: Elisa Montes
Posted: 02/12/2018
Elisa Montes
Digital transformation has taken a big hit in the way businesses operate. Some companies are already up-to-date with current trends while others have fallen behind. Regardless of where you stand, it never hurts to learn from your peers and see what they do within their organization – the various tactics they used; what worked, what failed and... Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 02/11/2018
Shared Services & Outsourcing Network
This report dives into the 3 key themes in Malaysian Shared Services Centres (SSCs) – Talent, Technology and Knowledge Work. Full Content »
Contributor: SSON Industry Reports
Posted: 01/31/2018
Report SSON shared services
SSON and Hyland invite you to participate in an important survey designed to gain a better understanding of the stakeholders, process owners and key requirements for Shared Services professionals building business cases and executing procurement of automation technology solutions. Full Content »
Contributor: Murphy Choy
Posted: 01/15/2018
Murphy Choy
In future, payments processing and contract creation will happen real time, and delays and payment issues will disappear Full Content »
Contributor: Tony Saldanha
Posted: 01/11/2018
P&G
Motivation to lead change does not need to be defensive. Try turning opportunity into success Full Content »
Contributor: Darrin Bird
Posted: 01/04/2018
Darrin Bird, TCN
7 tips to leverage 'digital' for your operationsDigitalization is sweeping across enterprises large and small, and affecting not just the way we live and the way we interact in our private life, but also, and significantly, how business operates. Some of 2018's key trends are summarized by Darrin Bird below.Voice will remain king: There will... Full Content »
Contributor: Barbara Hodge
Posted: 12/12/2017
Barbara Hodge, Editor
RPA is table stakes compared to the impact of transactional ‘greenlighting' via blockchain Full Content »
Contributor: SSON Industry Reports
Posted: 11/26/2017
The Four Phases of Digital Transformation: The Intelligent Automation Maturity Model
Intelligent Automation – the combination of RPA and AI-powered cognitive automation – is an opportunity for shared services leaders to raise their aim from just cost cutting, to becoming a vehicle for new revenue. Leading enterprises all over the world have given countless hours back to the business and significantly improving service delivery by digitizing common shared services processes like intake, onboarding, accounts payable, procurement, and order-to-cash. Creating “digital shared services” is now a common vision.

The path between establishing this vision and achieving it, however, is filled with many decisions, change, and often, unexpected roadblocks. The path also varies significantly from business to business.

This eBook will help shared services leaders determine the optimal path for their unique operation, make critical decisions based on best practices, catalyze and instrument change by identifying organizational signals, and level roadblocks to digitizing shared services along the way. Full Content »
247 results
of 23