Tools & Templates: a Balanced Scorecard for HR Services

Anupam Diwan
Posted: 11/22/2013

HR Balanced ScorecardThe balanced scorecard for HR is a four-legged stool: Customers, Finance, Business Processes and Learning & Growth. These aspects are closely intertwined. It is logical that an organization can achieve financial goals and customer satisfaction only by developing employee competencies and capabilities critical to achieving

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Anupam Diwan
Posted: 11/22/2013


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