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Over the last few years, the Commonwealth of Massachusetts has downsized its workforce considerably and done so without much strategic thinking, planning or forethought about the future. Layoffs and early retirements combined with hiring freezes have made us particularl...
Understanding Workforce Optimization Craig Seebach, Senior Director, WFO Back Office Practice, Enterprise Intelligence Solutions, at Verint, sat down with SSON’s Darwin Jayson Mariano on the sidelines of the 15th Annual Asian Shared Services & Outsourcing Week t...
SSON Thought Leadership Series – Sponsored by Automation AnywhereThe role of Shared Services Centers has evolved over the past 20 years from centralizing business support functions to unlock key cost efficiencies, into a transformation approach driven to implement proce...
With a recent statistic showing that the Fortune 500 companies had an estimated $480 billion 'lost' in inefficiencies from back office processes, taking the small steps to counter this loss is very important.
Eastridge Workforce Solutions makes attracting and managing a skilled workforce easier. They develop strategic workforce management programs, innovative technology platforms, and comprehensive staffing solutions customized for organizations. They provide high-touch, tec...
A trusted strategic HR partner to growing businesses, TriNet saved $300,000 in overtime in its first year using Impact 360 Workforce Optimization across its front-line customer service and back-office operations. At the same time, it improved employee performance and...
SAN FRANCISCO - 17, SEPT. 2014 Cloud-based employee scheduling application ShiftPlanning today unveiled a major evolution in its product line – an end-to-end workforce management platform, Humanity, plus details of a fresh $3.2m funding injection.
Nova Scotia attracts more investment than any other state or province in North America. Here's why [click image]:
This past week, the Shared Services & Outsourcing Week Pre-Conferencing Networking Site featured some of the faculty from the March event reaching out to the community.Conference Session: "Shared Services and Sourcing As an Asset in Supporting Innovation and Growth"...
The on-demand workforce is real – but how will HR Services manage it?These days so many companies are taking advantage of the on-demand economy, making products or services available to customers instantly. It’s all about the real-time fulfilment of one’s needs.
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