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Steve Rudderham joined Kellogg on Nov. 28 as vice president, Global Business Services (GBS), reporting directly to Brian Rice, Chief Information Officer and GBS Executive Lead. 
2010 saw the successful launch of a Center of Excellence for Kellogg Europe, in Dublin – something John Kellogg, its leader, is rightfully proud of. "We basically took a look at the work our people were doing," he explains, "and if they were not spending at least 60%...
(In May 2008 the Kellogg's Shared Service Center in Manchester, UK, took top honors at the annual shared Services Excellence Awards for Europe, being recognised as Shared Services Organisation of the Year - having already taken the award for Shared Services Employer o...
SSON: What business drivers led Kellogg's to deploy Shared Services for HR – how had HR been supporting the workforce, and what challenges were you encountering prior to establishing the SSC?
Some Mighty and Heartfelt Lessons from a Decade in the Saddle: "Things I Wish I’d Known 10 Years Ago" Part I: Top Management Sponsorship And Selling The Shared Services Concept
John Gregory retires from Kellogg's GBS after a long and successful career. His reflections on Shared Services 'then and now'
Some Mighty and Heartfelt Lessons from a Decade in the Saddle: "Things I Wish I’d Known 10 Years Ago" Part III: Talent Management
Some Mighty and Heartfelt Lessons from a Decade in the Saddle: "Things I Wish I’d Known 10 Years Ago" Part 2: Continuous Improvement
2015's Shared Services and Outsourcing Week Europe took place in Amsterdam last month.
Participants were:Tom BangemannVPBUSINESS TRANSFORMATION HACKETT GROUPMike Gibbs Principal ConsultantEQUATERRA, INCORPORATING MORGAN CHAMBERSLynda Atherton Miles Formerly Director of Global Business ServicesCUMMINSTim Palmer Head of HR SourcingPA CONSULTING GROUP
 To read Part 1 of this interview, click hereSSON: Looking at the aforementioned economic turmoil, do you consider this to be a period of crisis for the outsourcing industry (and the Indian outsourcing industry in particular)? If so what do you see as being the biggest...
SSON recently received a request from a member asking for help in differentiating between a Shared Services Center and a Center of Competence. Specifically: what characterizes them. We pushed this question out to our broader network. Read the responses.
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