How Can Asia Deliver More Value Faced with the Threat of RPA?
Can Asia Survive the Intelligent Automation Wave?
The traditional cost-based value proposition that propelled Asia to its leading position as a business services location is being undermined by new robotic technology. What will this mean for the roughly 2000 SSCs across the region? We question some of the ‘leading lights’ from well-established SSOs including Shell, Siemens and Fonterra, to find out how they plan to remain relevant, sustainable, and value-adding.
Plus: 6 of the most useful levers for value-adding service!
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