Accelerating Up the Maturity Curve – What's Next in the Philippines?
The Shared Services model is far from dead, no matter what robotics pundits might lead us to believe. And yet, the emergence of intelligent automation processing solutions has made clear just how irrelevant the traditional ‘vanilla’ model will eventually be.
What is becoming more important is to tap into data analytics, use robotics to drive standardised processing, and refocus staff on value-adding services. Find out more – read the report.
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