The Shared Services and Outsourcing Network is an online news source for global business services executives and business leaders who leverage technology and best practices to improve operational efficiency. The site’s editorial team delivers the latest industry news, thought leadership, and analysis through written articles, webinars, white papers and in-depth market reports. 

30 results
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December 4, 2017 by Priyanka Anand
Priyanka Anand
AI is at the top of the hype cycle right now, utilizing huge amounts of data and crunching it into something one can easily interpret or analyze
Tags: HR | AI | Ericsson | India | talent | algorithms
Shared Services & Outsourcing Network
It’s critically important for employers to react, but not overreact, to the #metoo movement
Tags: #metoo | sexual harrassment | sexual misconduct | harrassment | bullying | SSON | shared services
November 28, 2017 by Barbara Hodge
Barbara Hodge, Editor
To evaluate a good RPA solution, the important thing is to understand the difference between robotic automation tools
Tags: RPA | IA | tools | Fit for purpose | intelligent automation | technology | shared services | performance
November 28, 2017 by Seth Adler
seth adler headshot
One of the most exciting careers in this space – world-wide, Lean, Six Sigma – and now transformation! Meet Jon Theuerkauf
Tags: Jon Theuerkauf | BNY Mellon | transformation | shared services | Finance | automation | robots
November 21, 2017 by Kelly Switt
Kelly Switt
She's a doer. She's a communicator. And she's a busy body. That's what makes her strive for 'better' every day
Tags: Citi | Kelly Switt | Seth Adler | shared services and outsourcing network | SSON | podcast | Process Improvement | Service Delivery | automation
November 16, 2017 by Hannah Reeve
hannah reeve
Review of SSON's October conference in Europe, highlighting som eof the most successful leaders' strategies and emerging trends
Tags: SSON | Shared Services and Outsourcing Week | Central and Eastern Europe | Portugal | Budapest | Hannah Reeve
Shared Services & Outsourcing Network
What's the skill Finance needs – and what's the biggest talent challenge?
Tags: Data Analytics | SSON analytics | Finance | talent management | finance skills
November 15, 2017 by Barbara Hodge
data man
The business environment today is tough, challenging, and moving at exponential pace. But it's also full of opportunities
Tags: IA | intelligent operation | business opportunity
November 2, 2017 by Barbara Hodge
Social minds
An overview of the opportunities delivered by IA, and examples of their application to Shared Services. Extracted from the IA Global Market Report 2017
Tags: IA | IA Global Market Report H1 2017 | SSON
October 27, 2017 by Seth Adler
seth adler headshot
How to make Lean work to in Shared Services (oh, and if you're a hockey fan you'll enjoy this especially!)
Tags: Irena Stropnik | Scotia Bank | Seth Adler | podcast | SSON
30 results
of 3