Global Business Services
282 results
of 26
Contributor: SSON Industry Reports
Posted: 02/15/2018
Report SSON shared services
SSON's annual State of Shared Services and Outsourcing Industry survey collects the responses from more than 620 professionals to find out what the top 2018 trends are – including the most popular organizational models, how strategy is evolving from transactional to knowledge work, and how the Shared Services community is embracing Intelligent... Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 02/14/2018
Shared Services & Outsourcing Network
Gain insights from 10 of the most respected GBS leaders as they share their top 10 tips on how to outperform in global service delivery. Full Content »
Posted: 02/05/2018
A candid story of early mistakes and future success! Full Content »
Contributor: SSON Editorial
Posted: 02/05/2018
Paul Bartley
At Becton Dickinson the current SSO strategy is called Process First – to get the process folks involved at the planning stage. Shared Services have contributed in two major integrations. Right now the focus is on driving revenue, given that cost synergies have been assimilated already.BD is "out in front" in the robotics space, says Paul, having... Full Content »
Contributor: SSON Industry Reports
Posted: 01/31/2018
Report SSON shared services
SSON and Hyland invite you to participate in an important survey designed to gain a better understanding of the stakeholders, process owners and key requirements for Shared Services professionals building business cases and executing procurement of automation technology solutions. Full Content »
Contributor: Loren Mahon
Posted: 01/11/2018
Loren Mahon, VP Finance Systems, CEO Office, Oracle
GPO success in the modern digital finance organization means being responsive Full Content »
Contributor: Seth Adler
Posted: 12/15/2017
seth adler headshot
Celestica’s Vice President of Global Business Services, Manny Paneser "I gotta talk to my clients in sales, business segments, or operations and ask what issues are you having with customers, how we can we serve customers better? Help me understand that? How can I help you do that? That’s my job."Manny joins us from SSOW Canada where he shares... Full Content »
Contributor: Seth Adler
Posted: 12/01/2017
seth adler headshot
John Hopkins from Abbott Labs on global services process ownership Full Content »
Contributor: Boonsiri Somchit
Posted: 11/28/2017
Boonsiri Somchit
As Boonsiri launches AMD's Finance Shared Services into the unknown, she takes comfort from the fact that she has recruited a strong team Full Content »
Contributor: SSON Industry Reports
Posted: 11/26/2017
The Four Phases of Digital Transformation: The Intelligent Automation Maturity Model
Intelligent Automation – the combination of RPA and AI-powered cognitive automation – is an opportunity for shared services leaders to raise their aim from just cost cutting, to becoming a vehicle for new revenue. Leading enterprises all over the world have given countless hours back to the business and significantly improving service delivery by digitizing common shared services processes like intake, onboarding, accounts payable, procurement, and order-to-cash. Creating “digital shared services” is now a common vision.

The path between establishing this vision and achieving it, however, is filled with many decisions, change, and often, unexpected roadblocks. The path also varies significantly from business to business.

This eBook will help shared services leaders determine the optimal path for their unique operation, make critical decisions based on best practices, catalyze and instrument change by identifying organizational signals, and level roadblocks to digitizing shared services along the way. Full Content »
Contributor: Press Release SSON
Posted: 11/22/2017
Press Release SSON
This free online event features the most popular sessions and speakers from SSON’s 2017 flagship Australian and Asian Shared Services & Outsourcing Weeks held in Sydney and Singapore, and offers the unique opportunity for registrants to experience 9 live in-depth sessions – or watch them on demand after the live event – all from the comfort of their desk. Full Content »
282 results
of 26
Contributor: Emma Beaumont
Posted: 10/26/2017
Emma Beaumont
SSON is hosting SSO Week APAC Digital 2017, a FREE online event for shared services professionals in the APAC region on 12 - 14 Dec 2017, featuring 9 of the ‘best of the best’ speakers and sessions from our flagship Australasian and Asian Shared Services & Outsourcing Weeks held in Sydney and Singapore this year. You can register for Full Video »
Contributor: Barbara Hodge
Posted: 02/04/2013
Find out what happens when you turn a geographic-led model on its head, and replace it with a process-centric model: Vodafone is banking big on its GBS model Full Podcast »