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Data Management & Analytics
185 results
of 17
Contributor: Matt Willden
Posted: 02/23/2018
Matt Wilden
Outliers force you to ask yourself why a segment of your customers is having such a horrible experience Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 02/11/2018
Shared Services & Outsourcing Network
This report dives into the 3 key themes in Malaysian Shared Services Centres (SSCs) – Talent, Technology and Knowledge Work. Full Content »
Contributor: Tony Saldanha
Posted: 01/11/2018
P&G
Motivation to lead change does not need to be defensive. Try turning opportunity into success Full Content »
Contributor: Priyanka Anand
Posted: 12/04/2017
Priyanka Anand
AI is at the top of the hype cycle right now, utilizing huge amounts of data and crunching it into something one can easily interpret or analyze Full Content »
Contributor: Press Release SSON
Posted: 11/22/2017
Press Release SSON
This free online event features the most popular sessions and speakers from SSON’s 2017 flagship Australian and Asian Shared Services & Outsourcing Weeks held in Sydney and Singapore, and offers the unique opportunity for registrants to experience 9 live in-depth sessions – or watch them on demand after the live event – all from the comfort of their desk. Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 11/20/2017
Shared Services & Outsourcing Network
This is the first salary study to focus specifically on the shared services industry. It provides a global comparison of salary costs, talent availability, market saturation, skill-sets, maturity, and recruitment growth trajectories to help shared services professionals in optimising their global staffing footprint. Full Content »
Contributor: Emma Beaumont
Posted: 11/15/2017
Emma Beaumont
2017 marks another growth year (12% increase) for the Chinese Shared Services Landscape: Ignore this BRIC market giant at your own peril Full Content »
Contributor: Shared Services & Outsourcing Network
Posted: 11/02/2017
SSON Salary Report 200x283
The SSON Global Shared Services Salary Market Report 2017 contains a wealth of data and insights from our global data centre, SSON Analytics, including proprietary shared services salary model with over 500,000 individual salary data points, as well as crowdsourced data from the SSON Salary Index, our shared services salary benchmarking platform. Full Content »
Contributor: Barbara Hodge
Posted: 10/27/2017
Barbara Hodge, Editor
How do you know if your performance is ‘where it should be’? And anyway, where should it be? Are you, perhaps, bumping along sub-par? And: what’s a valid benchmark?Answering questions like these is not easy in isolation. That's why benchmarking is so popular. In fact, it's the one question practitioners ask us most often: Can you share Shared... Full Content »
Contributor: Phil Beane
Posted: 10/23/2017
Phil Beane
For any Global 1000 business dealing with high volumes of suppliers—and their invoices—a robust statement audit capability has become an indispensable tool for recovering over-payments, and correcting invoice errors.Discounts or rebates not being applied, credits for returned goods or cancelled services not being applied, unallocated payments,... Full Content »
Contributor: SSON Analytics
Posted: 10/10/2017
SSON Analytics Logo Grey
SSON Analytics, the global data centre of the Shared Services & Outsourcing Network (SSON), has launched a revolutionary tool that makes benchmarking easy for business services professionals by allowing them to filter by country and industry to access accurate and proven benchmarking data.Unlike traditionally expensive and resource-intensive... Full Content »
185 results
of 17