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Articles

Articles are written by experienced practitioners from the shared services and outsourcing industry. These articles include case studies based on real-life situations. For anyone looking for answer to some of the day to day services delivery challenges, SSON's articles repository represents an excellent resource.

1835 article results
of 184
May 22, 2018 by Seth Adler
seth adler headshot
Rotary phones, unexpected career shifts, and George Michael. What's not to love about this podcast?
Tags: podcast | SSON
May 12, 2018 by Seth Adler
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Don't miss this month's podcast - live now!
Tags: podcast | SSON | Seth Adler
Shared Services & Outsourcing Network
What can cities to do attract more investment? And what should you be looking for as you search for your next location? It's not always 'size' that delivers
Tags: location | RDA | cities
May 10, 2018 by SSON Editorial
SSON Editorial
What's the best approach to adopting IA and RPA?What is the 'best' approach to apply RPA to your finance services? Do you start with a limited part of a process and then scale up? Or should you leverage the full capability of cognitive, machine learning and artificial intelligence that we are starting to read so much about today?...
May 9, 2018 by Barbara Hodge
Barbara Hodge, Editor
It’s not what you do, but how you do it that defines the future
May 1, 2018 by Seth Adler
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Seth Adler: From Schneider Electric Philip Woodburn joins us. Welcome to SSON on B2B IQ. I'm your host Seth Adler. Download episodes on SSONetwork.com or through our app on iTunes within the iTunes podcast app in Google Play or wherever you currently get your podcasts.First, some supporters to thank and then Philip Woodburn. This episode is...
Tags: podcast | SSON
April 18, 2018 by Maciej Piwowarczyk
Poland GBS BPO
Some highlights from a think-tank that met in Poland, recently, to discuss the shift in value proposition the region is facing
Shared Services & Outsourcing Network
We know what it is and how it works by now. But why should your business be considering blockchain? And what has it done for others? This infographic will tell you: how blockchain is enhancing business performance who's adopting it how it supports cyber security it's going to be crucial in supply chain management...
April 10, 2018 by Tony Saldanha
P&G
"Kodak’s mistake wasn’t in the awareness of the digital threat. It was in executing the digital transformation with timely and reliable precision."
April 9, 2018 by Murphy Choy
Murphy Choy SSON Analytics
 IntroductionA few weeks ago, I was on a call with a client discussing the concept of Total Cost of Compensation (TCC). The client queried the nature of salary data in one of the tools in SSON Analytics’s portal. The discussion was candid and engaging. We covered a variety of benefits that do not typically show up on salary portals and yet...
1835 article results
of 184